Browsing University of Hertfordshire by Author "O'Hara, Racheal"

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    • Understanding variation in ambulance service non-conveyance rates: a mixed methods study 

      O'Cathain, Alicia; Knowles, E; Bishop-Edwards, L; Coster, J.; Crum, A.; Jacques, R.; James, C; Lawson, R; Marsh, M.; O'Hara, Racheal; Siriwardena, A. Niroshan; Stone, T.; Turner, J.; Williams, Julia (2018-06-05)
      Background In England in 2015/16, ambulance services responded to nearly 11 million calls. Ambulance Quality Indicators show that half of the patients receiving a response by telephone or face to face were not conveyed to ...