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Implementing e-Services in Lagos State, Nigeria: the interplay of Cultural Perceptions and Working Practices during an automation initiative : Nigeria e-government culture and working practices
The public sector’s adoption of Information and Communication Technologies is often seen as a way of increasing efficiency. However, developing public e-Services involves a series of organisational and social complexities. ...
Conclusion to Social Inclusion and Usability of ICT-enabled Services
Introduction to Social Inclusion and Usability of ICT-enabled Services