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Browsing by Author "Sandor, Adrienn"
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An investigation into hotel group and luxury fashion designer collaborations
Quek, Mary; Sandor, Adrienn (2012-11)This article is a preliminary exploration, aiming to identify the drivers of a plethora of developments led by luxury fashion designers. It was found that both luxury fashion designers and the hotel companies realised a ... -
Superior customer service to face intensified competition : A case study of a budget hotel in Watford
Sandor, Adrienn; Quek, Mary (2010)Purpose – This study aims to obtain regular guests’ views regarding customer satisfaction in Watford North Premier Inn. Methodology – Self administered questionnaires were distributed over a month’s period in 2009 and 2010 ...