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Towards a comprehensive taxonomy and model of consumer complaining behaviour

dc.contributor.authorBoote, Jonathan
dc.date.accessioned2015-07-24T07:51:48Z
dc.date.available2015-07-24T07:51:48Z
dc.date.issued1998
dc.identifier.citationBoote , J 1998 , ' Towards a comprehensive taxonomy and model of consumer complaining behaviour ' , Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior , vol. 11 , pp. 140-151 .
dc.identifier.otherPURE: 8754307
dc.identifier.otherPURE UUID: 017f88f0-90ec-4b72-bc4c-ca19a0ba0bf5
dc.identifier.urihttp://hdl.handle.net/2299/16204
dc.format.extent11
dc.language.isoeng
dc.relation.ispartofJournal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
dc.titleTowards a comprehensive taxonomy and model of consumer complaining behaviouren
dc.contributor.institutionSchool of Health and Social Work
dc.contributor.institutionDepartment of Adult Nursing and Primary Care
dc.contributor.institutionHealth & Human Sciences Research Institute
dc.contributor.institutionCentre for Research in Public Health and Community Care
dc.description.statusPeer reviewed
rioxxterms.typeJournal Article/Review
herts.preservation.rarelyaccessedtrue


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