dc.contributor.author | Boote, Jonathan | |
dc.date.accessioned | 2015-07-24T07:51:48Z | |
dc.date.available | 2015-07-24T07:51:48Z | |
dc.date.issued | 1998 | |
dc.identifier.citation | Boote , J 1998 , ' Towards a comprehensive taxonomy and model of consumer complaining behaviour ' , Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior , vol. 11 , pp. 140-151 . | |
dc.identifier.uri | http://hdl.handle.net/2299/16204 | |
dc.format.extent | 11 | |
dc.language.iso | eng | |
dc.relation.ispartof | Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior | |
dc.title | Towards a comprehensive taxonomy and model of consumer complaining behaviour | en |
dc.contributor.institution | School of Health and Social Work | |
dc.contributor.institution | Department of Adult Nursing and Primary Care | |
dc.contributor.institution | Health & Human Sciences Research Institute | |
dc.contributor.institution | Centre for Research in Public Health and Community Care | |
dc.description.status | Peer reviewed | |
rioxxterms.type | Journal Article/Review | |
herts.preservation.rarelyaccessed | true | |