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        Assessing usability through perceptions of information scent

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        901778.pdf (PDF, 371Kb)
        Author
        Saward, G.
        Hall, T.
        Barker, T.
        Attention
        2299/1648
        Abstract
        Information scent is an establish concept for assessing how users interact with information retrieval systems. This paper proposes two ways of measuring user perceptions of information scent in order to assess the product quality of Web or Internet information retrieval systems. An empirical study is presented which validates these measures through an evaluation based on a live e-commerce application. This study shows a strong correlation between the measures of perceived scent and system usability. Finally the wider applicability of these methods is discussed.
        Publication date
        2004
        Published in
        In: Procs 10th Int Symp on Software Metrics 2004
        Published version
        https://doi.org/10.1109/METRIC.2004.1357919
        Other links
        http://hdl.handle.net/2299/1648
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