| dc.contributor.author | Hall, T. | |
| dc.contributor.author | Rainer, A. | |
| dc.contributor.author | Baddoo, N. | |
| dc.contributor.author | Beecham, S. | |
| dc.date.accessioned | 2008-03-07T13:36:31Z | |
| dc.date.available | 2008-03-07T13:36:31Z | |
| dc.date.issued | 2001 | |
| dc.identifier.citation | Hall , T , Rainer , A , Baddoo , N & Beecham , S 2001 , An empirical study of maintenance issues within process improvement programmes in the software industry . in Procs IEEE Int Conf on Software Maintenance 2001 . Institute of Electrical and Electronics Engineers (IEEE) , pp. 422-430 , IEEE International Conference on Software Maintenance (ICSM 2001) , FLORENCE , 7/11/01 . https://doi.org/10.1109/ICSM.2001.972755 | |
| dc.identifier.citation | conference | |
| dc.identifier.isbn | 0-7695-1189-9 | |
| dc.identifier.other | dspace: 2299/1778 | |
| dc.identifier.uri | http://hdl.handle.net/2299/1778 | |
| dc.description | This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder.---- Copyright IEEE. Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse any copyrighted component of this work in other works must be obtained from the IEEE. | |
| dc.description.abstract | Anecdotal evidence from our work with software developers suggests that maintenance is a significant problem for software development companies. A problem that is absorbing increasing amounts of precious development effort. In parallel, software companies are increasingly applying process improvement principles to development problems. In this paper we discuss how maintenance is addressed in process improvement programmes. We look at how well maintenance is addressed by formal process models like CMM. We also present empirical evidence from our study of process improvement in UK software companies. Our main findings are that although developers report that maintenance is indeed a problem, it is not always their most important problem. Furthermore, our findings also suggest that companies are often not well prepared for the maintenance phase of developments and that formal process improvement models do not pay enough attention to maintenance. | en |
| dc.format.extent | 5 | |
| dc.format.extent | 89895 | |
| dc.language.iso | eng | |
| dc.publisher | Institute of Electrical and Electronics Engineers (IEEE) | |
| dc.relation.ispartof | Procs IEEE Int Conf on Software Maintenance 2001 | |
| dc.title | An empirical study of maintenance issues within process improvement programmes in the software industry | en |
| dc.contributor.institution | Science & Technology Research Institute | |
| dc.contributor.institution | School of Computer Science | |
| dc.contributor.institution | Centre for Computer Science and Informatics Research | |
| dc.contributor.institution | Department of Computer Science | |
| dc.contributor.institution | School of Physics, Engineering & Computer Science | |
| rioxxterms.versionofrecord | 10.1109/ICSM.2001.972755 | |
| rioxxterms.type | Other | |
| herts.preservation.rarelyaccessed | true | |
