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Mobile Application Tutorials: Perception of Usefulness from an HCI Expert Perspective

dc.contributor.authorJoyce, Ger
dc.contributor.authorLilley, Mariana
dc.contributor.authorBarker, Trevor
dc.contributor.authorJefferies, Amanda
dc.contributor.editorKurosu, Masaaki
dc.date.accessioned2017-05-03T16:23:00Z
dc.date.available2017-05-03T16:23:00Z
dc.date.issued2016-06-19
dc.identifier.citationJoyce , G , Lilley , M , Barker , T & Jefferies , A 2016 , Mobile Application Tutorials: Perception of Usefulness from an HCI Expert Perspective . in M Kurosu (ed.) , Human-Computer Interaction. : Interaction Platforms and Techniques. 18th International Conference, HCI International 2016 . vol. 9732 , Lecture Notes in Computer Science (LNCS) , Springer Nature , Toronto, Canada , pp. 302-308 , Human-Computer Interaction , Toronto , Canada , 17/07/16 . https://doi.org/10.1007/978-3-319-39516-6
dc.identifier.citationconference
dc.identifier.isbn978-3-319-39515-9
dc.identifier.isbn978-3-319-39516-6
dc.identifier.otherORCID: /0000-0001-9545-1709/work/32509176
dc.identifier.urihttp://hdl.handle.net/2299/18155
dc.descriptionGer Joyce, Mariana Lilley, Trevor Barker and Amanda Jefferies, ‘Mobile Application Tutorials: Perception of Usefulness from an HCI Expert Perspective’ in Conference Proceedings, Human-Computer Interaction: Interaction Platforms and Techniques, 18th International Conference, HCI International 2016. Toronto, Canada. 17-22 July 2016. Masaaki Kurosu ed., ISBN 978-3-319-39515-9, eISBN: 978-3-319-39516-6. HCI 2016, DOI: 10.1007/978-3-319-39516-6_29. Part of the Lecture Notes in Computer Science book series (LNCS, volume 9732). © Springer International Publishing Switzerland 2016.
dc.description.abstractMobile application tutorials are an opportunity to educate users about a mobile application. Should a mobile application tutorial not be used, the number of frustrated users and uninstalled applications could increase, resulting in a substantial loss in revenue for mobile application developers. Yet, the historical ineffectiveness of printed documentation and online help may have a negative influence on the perception of usefulness of mobile application tutorials for more experienced HCI experts. This in turn may influence their design decisions, whereby they may choose to not design a mobile application tutorial when it may have been better for the user. Our research suggests that while there is a split in the perception of usefulness of mobile application tutorials within the HCI community, the length of time in an HCI role did not have a statistically significant effect on this perceptionen
dc.format.extent7
dc.language.isoeng
dc.publisherSpringer Nature
dc.relation.ispartofHuman-Computer Interaction.
dc.relation.ispartofseriesLecture Notes in Computer Science (LNCS)
dc.subjectmobile tutorials
dc.subjectmobile applications
dc.titleMobile Application Tutorials: Perception of Usefulness from an HCI Expert Perspectiveen
dc.contributor.institutionSchool of Computer Science
dc.contributor.institutionCentre for Computer Science and Informatics Research
rioxxterms.versionofrecord10.1007/978-3-319-39516-6
rioxxterms.typeOther
herts.preservation.rarelyaccessedtrue


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