Mobile Application Usability: Heuristic Evaluation and Evaluation of Heuristics
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Author
Joyce, Ger
Lilley, Mariana
Barker, Trevor
Jefferies, Amanda
Attention
2299/20288
Abstract
Many traditional usability evaluation methods do not consider mobile-specific issues. This can result in mobile applications that abound in usability issues. We empirically evaluate three sets of usability heuristics for use with mobile applications, including a set defined by the authors. While the set of heuristics defined by the authors surface more usability issues in a mobile application than other sets of heuristics, improvements to the set can be made.