dc.contributor.author | Munro, Scott | |
dc.contributor.author | Joy, M. | |
dc.contributor.author | de Coverley, Richard | |
dc.contributor.author | Salmon, Mark | |
dc.contributor.author | Williams, Julia | |
dc.contributor.author | Lyon, Richard | |
dc.date.accessioned | 2019-01-09T14:30:12Z | |
dc.date.available | 2019-01-09T14:30:12Z | |
dc.date.issued | 2018-09-25 | |
dc.identifier.citation | Munro , S , Joy , M , de Coverley , R , Salmon , M , Williams , J & Lyon , R 2018 , ' A novel method of non-clinical dispatch is associated with a higher rate of critical Helicopter Emergency Medical Service intervention ' , Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine (SJTREM) , vol. 26 , no. 1 , 84 . https://doi.org/10.1186/s13049-018-0551-9 | |
dc.identifier.issn | 1757-7241 | |
dc.identifier.other | ORCID: /0000-0003-0796-5465/work/62748018 | |
dc.identifier.uri | http://hdl.handle.net/2299/20942 | |
dc.description.abstract | Background - Helicopter Emergency Medical Services (HEMS) are a scarce resource that can provide advanced emergency medical care to unwell or injured patients. Accurate tasking of HEMS is required to incidents where advanced pre-hospital clinical care is needed. We sought to evaluate any association between non-clinically trained dispatchers, following a bespoke algorithm, compared with HEMS paramedic dispatchers with respect to incidents requiring a critical HEMS intervention. Methods - Retrospective analysis of prospectively collected data from two 12-month periods was performed (Period one: 1st April 2014 – 1st April 2015; Period two: 1st April 2016 – 1st April 2017). Period 1 was a Paramedic-led dispatch process. Period 2 was a non-clinical HEMS dispatcher assisted by a bespoke algorithm. Kent, Surrey & Sussex HEMS (KSS HEMS) is tasked to approximately 2500 cases annually and operates 24/7 across south-east England. The primary outcome measure was incidence of a HEMS intervention.Results - A total of 4703 incidents were included; 2510 in period one and 2184 in period two. Variation in tasking was reduced by introducing non-clinical dispatchers. There was no difference in median time from 999 call to HEMS activation between period one and two (period one; median 7 min (IQR 4–17) vs period two; median 7 min (IQR 4–18). Non-clinical dispatch improved accuracy of HEMS tasking to a mission where a critical care intervention was required (OR 1.25, 95% CI 1.04–1.51, p = 0.02).Conclusion - The introduction of non-clinical, HEMS-specific dispatch, aided by a bespoke algorithm improved accuracy of HEMS tasking. Further research is warranted to explore where this model could be effective in other HEMS services. | en |
dc.format.extent | 7 | |
dc.format.extent | 879975 | |
dc.language.iso | eng | |
dc.relation.ispartof | Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine (SJTREM) | |
dc.subject | Air Ambulances | |
dc.subject | Algorithms | |
dc.subject | Emergency Medical Dispatch/methods | |
dc.subject | Emergency Medical Technicians | |
dc.subject | England | |
dc.subject | Humans | |
dc.subject | Incidence | |
dc.subject | Patient Selection | |
dc.subject | Retrospective Studies | |
dc.subject | Triage | |
dc.title | A novel method of non-clinical dispatch is associated with a higher rate of critical Helicopter Emergency Medical Service intervention | en |
dc.contributor.institution | School of Health and Social Work | |
dc.contributor.institution | Allied Health Professions | |
dc.contributor.institution | Paramedic Science | |
dc.contributor.institution | Centre for Applied Clinical, Health and Care Research (CACHE) | |
dc.contributor.institution | Centre for Future Societies Research | |
dc.description.status | Peer reviewed | |
dc.identifier.url | http://www.scopus.com/inward/record.url?scp=85053797545&partnerID=8YFLogxK | |
rioxxterms.versionofrecord | 10.1186/s13049-018-0551-9 | |
rioxxterms.type | Journal Article/Review | |
herts.preservation.rarelyaccessed | true | |