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dc.contributor.authorter Avest, Ewoud
dc.contributor.authorLambert, Edward
dc.contributor.authorde Coverley, Richard
dc.contributor.authorTucker, Harriet
dc.contributor.authorGriggs, Jo
dc.contributor.authorWilson, Mark
dc.contributor.authorGhorbangholi, A
dc.contributor.authorWilliams, Julia
dc.contributor.authorLyon, Richard
dc.date.accessioned2019-05-14T14:04:59Z
dc.date.available2019-05-14T14:04:59Z
dc.date.issued2019-05-08
dc.identifier.citationter Avest , E , Lambert , E , de Coverley , R , Tucker , H , Griggs , J , Wilson , M , Ghorbangholi , A , Williams , J & Lyon , R 2019 , ' Live video footage from scene to aid helicopter emergency medical service dispatch : A feasibility study ' , Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine , vol. 27 , no. 55 . https://doi.org/10.1186/s13049-019-0632-4
dc.identifier.issn1757-7241
dc.identifier.otherPURE: 16366872
dc.identifier.otherPURE UUID: eb7d5c08-7458-4069-8220-f90b3bd473d7
dc.identifier.otherScopus: 85065465836
dc.identifier.otherORCID: /0000-0003-0796-5465/work/62748014
dc.identifier.urihttp://hdl.handle.net/2299/21328
dc.description© The Author(s). 2019
dc.description.abstractBackground: Obtaining accurate information from a 112 caller is key to correct tasking of Helicopter Emergency Medical Services (HEMS). Being able to view the incident scene via video from a mobile phone may assist HEMS dispatch by providing more accurate information such as mechanism of injury and/or injuries sustained. The objective of this study is to describe the acceptability and feasibility of using live video footage from the mobile phone of a 112 caller as an HEMS dispatch aid. Methods: Live footage is obtained via the 112 caller's mobile phone camera through the secure GoodSAM app's Instant-on-scene™ platform. Video footage is streamed directly to the dispatcher, and not stored. During the feasibility trial period, dispatchers noted the purpose for which they used the footage and rated ease of use and any technical- and operational issues they encountered. A subjective assessment of caller acceptance to use video was conducted. Results: Video footage from scene was attempted for 21 emergency calls. The leading reasons listed by the dispatchers to use live footage were to directly assess the patient (18/21) and to obtain information about the mechanism of injury and the scene (11/21). HEMS dispatchers rated the ease of use with a 4.95 on a 5-point scale (range 4-5). All callers gave permission to stream from their telephone camera. Video footage from scene was successfully obtained in 19 calls, and was used by the dispatcher as an aid to send (5) or stand down (14) a Helicopter Emergency Medical Services team. Conclusion: Live video footage from a 112 caller can be used to provide dispatchers with more information from the scene of an incident and the clinical condition of the patient(s). The use of mobile phone video was readily accepted by the 112 caller and the technology robust. Further research is warranted to assess the impact video from scene could have on HEMS dispatching.en
dc.format.extent6
dc.language.isoeng
dc.relation.ispartofScandinavian Journal of Trauma, Resuscitation and Emergency Medicine
dc.rightsOpen
dc.subjectDispatch
dc.subjectHelicopter emergency medical services (HEMS)
dc.subjectTrauma
dc.subjectVideo
dc.subjectEmergency Medicine
dc.subjectCritical Care and Intensive Care Medicine
dc.titleLive video footage from scene to aid helicopter emergency medical service dispatch : A feasibility studyen
dc.contributor.institutionSchool of Health and Social Work
dc.contributor.institutionAllied Health Professions
dc.contributor.institutionParamedic Science
dc.description.statusPeer reviewed
dc.identifier.urlhttp://www.scopus.com/inward/record.url?scp=85065465836&partnerID=8YFLogxK
dc.relation.schoolSchool of Health and Social Work
dc.description.versiontypeFinal Published version
dcterms.dateAccepted2019-05-08
rioxxterms.versionVoR
rioxxterms.versionofrecordhttps://doi.org/10.1186/s13049-019-0632-4
rioxxterms.licenseref.urihttp://creativecommons.org/licenses/by/4.0/
rioxxterms.typeJournal Article/Review
herts.preservation.rarelyaccessedtrue
herts.rights.accesstypeOpen


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