Getting to know Pepper : Effects of people’s awareness of a robot’s capabilities on their trust in the robot
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Author
Rossi, Alessandra
Holthaus, Patrick
Dautenhahn, Kerstin
Koay, Kheng Lee
Walters, Michael L.
Attention
2299/21636
Abstract
This work investigates how human awareness about a social robot’s capabilities is related to trusting this robot to handle different tasks. We present a user study that relates knowledge on different quality levels to participant’s ratings of trust. Secondary school pupils were asked to rate their trust in the robot after three types of exposures: a video demonstration, a live interaction, and a programming task. The study revealed that the pupils’ trust is positively affected across different domains after each session, indicating that human users trust a robot more the more awareness about the robot they have.
Publication date
2018-12-04Published in
Proceedings of the 6th International Conference on Human-Agent InteractionPublished version
https://doi.org/10.1145/3284432.3284464Other links
http://hdl.handle.net/2299/21636Metadata
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