dc.contributor.author | Alfadhel, Sulaiman | |
dc.contributor.author | Liu, Shaofeng | |
dc.contributor.author | Oderanti, Festus | |
dc.date.accessioned | 2019-09-19T15:37:24Z | |
dc.date.available | 2019-09-19T15:37:24Z | |
dc.date.issued | 2019-06-18 | |
dc.identifier.citation | Alfadhel , S , Liu , S & Oderanti , F 2019 , Investigation of eGovernment Services and Alignment between Business and Information Systems . in ICEEG 2019 Proceedings of the 2019 3rd International Conference on E-commerce, E-Business and E-Government . ACM International Conference Proceeding Series , ACM New York, NY, USA , pp. 29-33 , ICEEG 3rd International Conference on E-commerce, E-Business and E-Government , Lyon , France , 18/06/19 . https://doi.org/10.1145/3340017.3340031 | |
dc.identifier.citation | conference | |
dc.identifier.isbn | 978-1-4503-6237-5 | |
dc.identifier.other | ORCID: /0000-0002-2727-7902/work/64327913 | |
dc.identifier.uri | http://hdl.handle.net/2299/21695 | |
dc.description.abstract | Inhabitant’s implementation of eGovernment services is a key objective for the Government of developed and developing countries. However, to improve the eGovernment services it is important for any Government to align all stakeholders so that the needs of citizens can be examined and addressed. This paper proposed a framework of an ideal pattern of alignment for the Government of Saudi Arabia. The framework has been validated empirically and the result indicates that the Government of Saudi Arabia is spending a huge amount of budget to improve the Government services, but still many services are slow and are not as per expectations. Therefore, citizens of KSA recommended alignment between eGovernment agencies and IS department. | en |
dc.format.extent | 5 | |
dc.format.extent | 420888 | |
dc.language.iso | eng | |
dc.relation.ispartof | ICEEG 2019 Proceedings of the 2019 3rd International Conference on E-commerce, E-Business and E-Government | |
dc.relation.ispartofseries | ACM International Conference Proceeding Series | |
dc.subject | Alignment | |
dc.subject | Customer satisfaction | |
dc.subject | E-government | |
dc.subject | E-services | |
dc.subject | Economic systems | |
dc.subject | Ideal pattern | |
dc.subject | MIS | |
dc.subject | Technology transactions | |
dc.subject | Human-Computer Interaction | |
dc.subject | Computer Networks and Communications | |
dc.subject | Computer Vision and Pattern Recognition | |
dc.subject | Software | |
dc.title | Investigation of eGovernment Services and Alignment between Business and Information Systems | en |
dc.contributor.institution | Managing Complex Change Research Group | |
dc.contributor.institution | Hertfordshire Business School | |
dc.identifier.url | https://dl.acm.org/citation.cfm?id=3340031 | |
rioxxterms.versionofrecord | 10.1145/3340017.3340031 | |
rioxxterms.type | Other | |
herts.preservation.rarelyaccessed | true | |