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dc.contributor.authorTidmarsh, Matt
dc.date.accessioned2019-12-20T01:07:25Z
dc.date.available2019-12-20T01:07:25Z
dc.date.issued2019-11-22
dc.identifier.citationTidmarsh , M 2019 , ' 'The right kind of person for the job'? Emotional labour and organizational professionalism in probation ' , International Journal of Law, Crime and Justice . https://doi.org/10.1016/j.ijlcj.2019.100363
dc.identifier.otherPURE: 18261147
dc.identifier.otherPURE UUID: 484ebbbd-e08f-422f-a299-1e56df9ccbbf
dc.identifier.otherScopus: 85076561294
dc.identifier.urihttp://hdl.handle.net/2299/22027
dc.description© 2019 Elsevier Ltd. All rights reserved.
dc.description.abstractThis paper utilises the concept of organizational professionalism to illustrate the importance of emotional labour for probation practice, as well as its potential consequences for practitioners. Based on an ethnographic study of a probation office led by a privately-owned Community Rehabilitation Company, the paper demonstrates that probation values are operationalised through the performance of emotional labour with offenders. However, the implementation of the Transforming Rehabilitation (TR) reforms has exacerbated long-term trends away from working with ‘people’ towards working with ‘things’ – that is, the information technologies used to log performance. That practitioners are willing to forgo their administrative responsibilities to spend time with their clients suggests emotional labour is fundamental to practitioner understandings of professional identity. The paper thus demonstrates that the challenges of balancing a client-centred ideology of service with the increased administrative pressures that have accompanied the TR reforms have further exposed probation practitioners to stress, strain, and sickness.en
dc.format.extent9
dc.language.isoeng
dc.relation.ispartofInternational Journal of Law, Crime and Justice
dc.rightsEmbargoed
dc.subjectEmotional labour
dc.subjectOrganizational professionalism
dc.subjectProbation
dc.subjectTransforming Rehabilitation
dc.subjectSociology and Political Science
dc.subjectPolitical Science and International Relations
dc.subjectLaw
dc.title'The right kind of person for the job'? Emotional labour and organizational professionalism in probationen
dc.contributor.institutionHertfordshire Law School
dc.description.statusPeer reviewed
dc.date.embargoedUntil2021-11-22
dc.identifier.urlhttp://www.scopus.com/inward/record.url?scp=85076561294&partnerID=8YFLogxK
dc.relation.schoolHertfordshire Law School
dc.description.versiontypeFinal Accepted Version
dcterms.dateAccepted2019-11-22
rioxxterms.versionAM
rioxxterms.versionofrecordhttps://doi.org/10.1016/j.ijlcj.2019.100363
rioxxterms.licenseref.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
rioxxterms.licenseref.startdate2021-11-22
rioxxterms.typeJournal Article/Review
herts.preservation.rarelyaccessedtrue
herts.date.embargo2021-11-22
herts.rights.accesstypeEmbargoed


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