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        Business process modelling and visualisation to support e-government decision making: Business/IS alignment

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        Modelling_paper_conference_2017_FINAL_SUBMITTED_version_141216.pdf (PDF, 384Kb)
        Author
        Alfadhel, Sulaiman
        Liu, Shaofeng
        Oderanti, Festus O.
        Attention
        2299/22697
        Abstract
        Alignment between business and information systems plays a vital role in the formation of dependent relationships between different departments in a government organization and the process of alignment can be improved by developing an information system (IS) according to the stakeholders’ expectations. However, establishing strong alignment in the context of the eGovernment environment can be difficult. It is widely accepted that business processes in the government environment plays a pivotal role in capturing the details of IS requirements. This paper presents a method of business process modelling through UML which can help to visualise and capture the IS requirements for the system development. A series of UML models have been developed and discussed. A case study on patient visits to a healthcare clinic in the context of eGovernment has been used to validate the models.
        Publication date
        2017-04-21
        Published in
        Decision Support Systems VII. Data, Information and Knowledge Visualization in Decision Support Systems
        Published version
        https://doi.org/10.1007/978-3-319-57487-5_4
        Other links
        http://hdl.handle.net/2299/22697
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