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        Transport and Mobility Decisions of Consumers with Disabilities

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        J_of_Consumer_Behaviour_2022_Mogaji_Transport_and_mobility_decisions_of_consumers_with_disabilities.pdf (PDF, 1Mb)
        Author
        Mogaji, Emmanuel
        Bosah, Genevieve
        Nguyen, Nguyen Phong
        Attention
        2299/25666
        Abstract
        People with disabilities are the world's largest minority stakeholder group, and they continue to face significant challenges in every aspect of their lives. This study explored the transport and mobility decisions of consumers with disabilities (CWDs) in the context of Nigeria, one of the world's largest developing countries, using the conservation of resources theory and the intersection of travel decisions, disability and country context regarding consumer behaviour. A total of 32 individuals with varying disabilities were interviewed. A thematic analysis of qualitative data revealed that CWDs make travel decisions based on their ability, as well as the availability, accessibility, affordability and reliability of different modes of transport. This study presents a conceptual framework illustrating the transport and mobility decisions of CWDs and highlights practical implications for various stakeholders.
        Publication date
        2022-07-11
        Published in
        Journal of Consumer Behaviour: An International Research Review
        Published version
        https://doi.org/10.1002/cb.2089
        Other links
        http://hdl.handle.net/2299/25666
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