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dc.contributor.authorHitchcock, Megan
dc.contributor.authorHeath, Jennifer
dc.date.accessioned2022-10-11T16:00:03Z
dc.date.available2022-10-11T16:00:03Z
dc.date.issued2022-08-02
dc.identifier.citationHitchcock , M & Heath , J 2022 , ' Understanding a young adult diabetes service’s accessibility: have virtual appointments helped? ' , Practical Diabetes , vol. 39 , no. 4 , pp. 32-37 . https://doi.org/10.1002/pdi.2408
dc.identifier.issn2047-2900
dc.identifier.otherORCID: /0000-0003-2630-7417/work/120801509
dc.identifier.urihttp://hdl.handle.net/2299/25808
dc.description© 2022 John Wiley & Sons, Ltd. This is the accepted manuscript version of an article which has been published in final form at https://doi.org/10.1002/pdi.2408
dc.description.abstractDiabetes mellitus is characterised by hyperglycaemia, requiring strict management regimens to avoid associated health complications. Diagnosis and/or management of diabetes during young adulthood can be particularly challenging, potentially contributing to significant psychological distress and struggles with management, culminating in poor physical and mental health outcomes. This service evaluation sought feedback from young adult patients (19–25 years old) on diabetes service accessibility and to understand the impact of offering virtual appointments during the COVID-19 pandemic. All young adult patients (n=101) were invited to complete an online questionnaire about their experience of service accessibility and offered the opportunity to discuss their feedback in a telephone interview. Data were collected from 15 patients. Analysis using content and thematic analyses revealed three main themes regarding service accessibility: practical barriers, psychological barriers, and patients’ relationship with the diabetes team. Recommendations are made for several service developments concerning appointment scheduling, appointment set-up, and developments around service provision more widely. Further research is needed to gain a wider range of feedback to inform future developments and should prioritise patient involvement to increase patient response rate.en
dc.format.extent6
dc.format.extent297624
dc.language.isoeng
dc.relation.ispartofPractical Diabetes
dc.subjectdiabetes
dc.subjectremote/virtual appointments
dc.subjectservice accessibility
dc.subjectservice evaluation
dc.subjectyoung adults
dc.subjectInternal Medicine
dc.subjectEndocrinology, Diabetes and Metabolism
dc.titleUnderstanding a young adult diabetes service’s accessibility: have virtual appointments helped?en
dc.contributor.institutionDepartment of Psychology, Sport and Geography
dc.contributor.institutionSchool of Life and Medical Sciences
dc.contributor.institutionHealth and Clinical Psychology Research Group
dc.contributor.institutionCentre for Research in Psychology and Sport Sciences
dc.description.statusPeer reviewed
dc.date.embargoedUntil2023-08-02
dc.identifier.urlhttp://www.scopus.com/inward/record.url?scp=85135213307&partnerID=8YFLogxK
rioxxterms.versionofrecord10.1002/pdi.2408
rioxxterms.typeJournal Article/Review
herts.preservation.rarelyaccessedtrue


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