Examining Pay Level Satisfaction in the UK Grocery Retail Sector: a Focus on Supermarket Employees

Abstract

There have been various investigations carried out by researchers on pay level comparisons and pay level satisfactions based on employees from both private and public sectors, but little is known about pay level satisfaction of the UK supermarket employees. This study investigates pay level satisfaction among the UK supermarket employees. Using questionnaire methodology, it was found that over seventy percent of the respondents expressly states that they were dissatisfied with pay. The result of the three-ways analysis of variance (ANOVA) reveals that female employees are more satisfied with their pay when compared with their male counterparts. When job position was compared in relation to pay, the result reveals that while store staffs are generally unhappy with their pay, senior managers are most unhappy. The findings of this research are likely to assist retail managers when contemplating refocusing their pay structure and policy.