An application of task analysis to the development of a generic office reference model
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Author
Hewitt, J.
Hobson, J.
Sapsford-Francis, J.
Attention
2299/4582
Abstract
The roles of task analysis in the software engineering life cycle are considered, and a method is described which is suitable for capturing the high level communication tasks in offices. The contribution of this method to the building of a generic office model and its role in the generation of scenarios for future early requirements analysis are discussed.