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dc.contributor.authorWeerakkody, J.
dc.contributor.authorTagg, C.
dc.contributor.authorBennett, J.
dc.date.accessioned2011-01-05T10:21:06Z
dc.date.available2011-01-05T10:21:06Z
dc.date.issued1995
dc.identifier.citationWeerakkody , J , Tagg , C & Bennett , J 1995 , Bridging the gap between business process reeingineering and information systems: identifying key issues . UH Computer Science Technical Report , vol. 262 , University of Hertfordshire .
dc.identifier.otherdspace: 2299/5104
dc.identifier.urihttp://hdl.handle.net/2299/5104
dc.description.abstractThis paper highlights the practical issues and problems of business process and information systems reengineering using a case study of a BPR project. The case study (CRM), based at IBM UK is the biggest BPR initiative in the history of IBM corporation, to date. The paper describes the efforts and steps IBM UK are taking, as part of this BPR project, to narrow the gap between the reengineered business processes and their legacy information systems. From in depth interviews with those involved in implementing BPR in the UK, issues are identified. These are analysed and evaluated for their impact on business process and information systems reengineering and compared with the existing literature relating to BPR.en
dc.format.extent3514247
dc.language.isoeng
dc.publisherUniversity of Hertfordshire
dc.relation.ispartofseriesUH Computer Science Technical Report
dc.titleBridging the gap between business process reeingineering and information systems: identifying key issuesen
dc.contributor.institutionSchool of Computer Science
rioxxterms.typeOther
herts.preservation.rarelyaccessedtrue


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