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        B-CCD: a framework to enable SMEs to make business-critical computing decisions

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        CSTR 273.pdf (PDF, 2Mb)
        Author
        Bennett, J.
        Berenbaum, R.
        Hinton, P.
        Tagg, C.
        Ward, B.K.
        Attention
        2299/5132
        Abstract
        This paper reports the first cycle of action research to develop the B-CCD (Business-Critical Computing Decisions) framework which has been designed to support SMEs in developing IS/IT strategies. The framework combines ideas from Process Quality Management, IS/IT strategy and Business Process Reengineering. A brief description of the first pilot use of B-CCD with a small manufacturing company including a summary evaluation is used to discuss future developments to B-CCD. The structure of the framework is discussed with reference to the underlying theoretical concepts and is evaluated against recent classification frameworks.
        Publication date
        1997
        Other links
        http://hdl.handle.net/2299/5132
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