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dc.contributor.authorChoudrie, Jyoti
dc.contributor.authorGrey, S.
dc.contributor.authorTsitsianis, N.
dc.date.accessioned2011-03-21T09:13:20Z
dc.date.available2011-03-21T09:13:20Z
dc.date.issued2010
dc.identifier.citationChoudrie , J , Grey , S & Tsitsianis , N 2010 , ' Evaluating the digital divide : the Silver Surfer's perspective ' , Electronic Government , vol. 7 , no. 2 , pp. 148-167 . https://doi.org/10.1504/EG.2010.030925
dc.identifier.issn1740-7494
dc.identifier.otherPURE: 79665
dc.identifier.otherPURE UUID: 6e0d2b45-abe1-43fc-bd1d-d24bdbb622d9
dc.identifier.otherdspace: 2299/5510
dc.identifier.otherScopus: 74049156988
dc.identifier.urihttp://hdl.handle.net/2299/5510
dc.descriptionOriginal article can be found at: http://www.metapress.com/ Copyright Inderscience Enterprises Ltd
dc.description.abstractThe aim of this paper is to explore and ascertain using an information systems perspective evaluation framework, the factors encouraging the adoption and usage of online products and services, namely, in this case, broadband, within one particular population group – the silver surfer. As advances in government policies for the older population and the health care system are occurring, the population is ageing. To identify and explain the impacts of broadband on older adults, this research study was commissioned. Data was collected through e-mail, interviews and an online survey within OECD and non-OECD countries. The findings of this study illustrate that technical factors were not of primary importance. Non-technical factors were considered to be fundamental and clearly need to be taken into consideration when encouraging silver surfers to be come online interactive. What was also discovered is that interest, whether in technological or non-technological factors as well as communication are very pertinent in adopting and using technology. This research should offer a substantial contribution to various stakeholders including government agencies, management consulting firms, Internet Service Providers and IT organizations that may want to identify what drives the online interactions of silver surfers. This will also assist government agencies to understand the problem of low adoption and formulate a strategy to promote awareness and diffusion. The contribution to theory that this research offers is the development of an evaluative framework that has a household perspective and emphasises the silver surfers. Further, the framework should be applicable to both OECD and non-OECD countries provided the administered survey instrument is in the indigenous language and there is immense awareness to the questionnaire.en
dc.language.isoeng
dc.relation.ispartofElectronic Government
dc.subjectE-Services
dc.subjectdigital divide
dc.subjectE-government
dc.subjectSilver Surfers
dc.subjecttechnical factors
dc.subjectnon-technical factors
dc.titleEvaluating the digital divide : the Silver Surfer's perspectiveen
dc.contributor.institutionDepartment of Management, Leadership and Organisation
dc.contributor.institutionSocial Sciences, Arts & Humanities Research Institute
dc.contributor.institutionHertfordshire Business School
dc.contributor.institutionCentre for Research on Management, Economy and Society
dc.contributor.institutionSystems Management Research Unit
dc.contributor.institutionHealthcare Management and Policy Research Unit
dc.description.statusPeer reviewed
rioxxterms.versionofrecordhttps://doi.org/10.1504/EG.2010.030925
rioxxterms.typeJournal Article/Review
herts.preservation.rarelyaccessedtrue


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