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dc.contributor.authorPark, Kathleen
dc.contributor.authorHollinshead, Graham
dc.identifier.citationPark , K & Hollinshead , G 2011 , ' Logics and Limits in Ethical Outsourcing and Offshoring in the Global Financial Services Industry ' , Competition and Change , vol. 15 , no. 3 , pp. 177-95 .
dc.identifier.otherPURE: 691155
dc.identifier.otherPURE UUID: 6bb96952-30ba-4f8c-8042-1ffccb4d0746
dc.description.abstractThe offshore outsourcing of financial and other services has generated considerable heat in Western countries over the past decade. In this paper we subject the realities of offshoring to observation at company level by unpacking the strategies underlying the offshoring decision and related ethical considerations, in respect of a US- based flagship financial services firm renowned as exemplary in international business process engineering and corporate social responsibility. Through interviews with senior executives in the case organization, and with leading management consultants in the field, we build a picture of the potentially contradictory logics which have characterized the approach to offshore outsourcing in the company for more than a decade.en
dc.relation.ispartofCompetition and Change
dc.subjectcorporate social responsibility, offshore outsourcing, financial services, business process engineering
dc.titleLogics and Limits in Ethical Outsourcing and Offshoring in the Global Financial Services Industryen
dc.contributor.institutionGlobal Economy and Business Research Unit
dc.contributor.institutionHertfordshire Business School
dc.contributor.institutionSocial Sciences, Arts & Humanities Research Institute
dc.contributor.institutionCentre for Research on Management, Economy and Society
dc.contributor.institutionDepartment of Management, Leadership and Organisation
dc.contributor.institutionWork and Employment Research Unit
dc.description.statusPeer reviewed
dc.relation.schoolHertfordshire Business School
rioxxterms.typeJournal Article/Review

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