dc.contributor.author | Park, Kathleen | |
dc.contributor.author | Hollinshead, Graham | |
dc.date.accessioned | 2012-04-16T12:58:00Z | |
dc.date.available | 2012-04-16T12:58:00Z | |
dc.date.issued | 2011 | |
dc.identifier.citation | Park , K & Hollinshead , G 2011 , ' Logics and Limits in Ethical Outsourcing and Offshoring in the Global Financial Services Industry ' , Competition & Change , vol. 15 , no. 3 , pp. 177-95 . https://doi.org/10.1179/102452911X13046725211210 | |
dc.identifier.issn | 1024-5294 | |
dc.identifier.uri | http://hdl.handle.net/2299/8325 | |
dc.description.abstract | The offshore outsourcing of financial and other services has generated considerable heat in Western countries over the past decade. In this paper we subject the realities of offshoring to observation at company level by unpacking the strategies underlying the offshoring decision and related ethical considerations, in respect of a US- based flagship financial services firm renowned as exemplary in international business process engineering and corporate social responsibility. Through interviews with senior executives in the case organization, and with leading management consultants in the field, we build a picture of the potentially contradictory logics which have characterized the approach to offshore outsourcing in the company for more than a decade. | en |
dc.format.extent | 18 | |
dc.format.extent | 126136 | |
dc.language.iso | eng | |
dc.relation.ispartof | Competition & Change | |
dc.subject | corporate social responsibility, offshore outsourcing, financial services, business process engineering | |
dc.title | Logics and Limits in Ethical Outsourcing and Offshoring in the Global Financial Services Industry | en |
dc.contributor.institution | Global Economy and Business Research Unit | |
dc.contributor.institution | Hertfordshire Business School | |
dc.contributor.institution | Social Sciences, Arts & Humanities Research Institute | |
dc.contributor.institution | Centre for Research on Management, Economy and Society | |
dc.contributor.institution | Department of Management, Leadership and Organisation | |
dc.contributor.institution | Work and Employment Research Unit | |
dc.description.status | Peer reviewed | |
rioxxterms.versionofrecord | 10.1179/102452911X13046725211210 | |
rioxxterms.type | Journal Article/Review | |
herts.preservation.rarelyaccessed | true | |