Measurement of Satisfaction with Health Care: implications for practice from a systematic review of the literature

Crow, H., Gage, H., Hampson, S., Hart, J., Kimber, A., Storey, L. and Thomas, Hilary (2002) Measurement of Satisfaction with Health Care: implications for practice from a systematic review of the literature. Health Technology Assessment, 6 (32). ISSN 1366-5278
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