Integrating HPWS and Organisational Memory for Enhanced Employee Performance
This research paper investigates the relationship between high-performance work systems (HPWS), organisational memory, and employee in-role performance, focusing on the direct impact of HPWS on different dimensions of organisational memory and employee in-role performance, as well as the mediating role of organisational memory in this relationship. Utilizing a sample of employees working in the telecommunications industry, the study employed structural equation modelling to analyse the relationships among HPWS, organisational memory, and employee in-role performance. The findings revealed that HPWS positively influence all three dimensions of organisational memory and employee in-role performance, with organisational memory partially mediating the relationship between HPWS and employee in-role performance. However, the study was limited to the telecommunications industry and Dhofar region and did not examine the potential moderating effects of individual-level or contextual factors on the relationships among HPWS, organisational memory, and employee in-role performance. The study offers practical implications for organizations seeking to improve employee performance and overall effectiveness by highlighting the importance of implementing high-performance work systems and managing organisational memory effectively. This study contributes to the literature on the relationships among HPWS, organisational memory, and employee in-role performance, providing valuable insights into the dynamics of organisational effectiveness.
Item Type | Article |
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Additional information | © 2024, Fudan University. This is the accepted manuscript version of an article which has been published in final form at https://doi.org/10.1007/s40647-024-00412-5 |
Keywords | high-performance work systems, employee in-role performance, managerial memory, technical memory, cultural memory, managerial memory, employee in-role performance, technical memory, cultural memory, arts and humanities (miscellaneous), general social sciences |
Date Deposited | 15 May 2025 15:33 |
Last Modified | 04 Jun 2025 17:19 |
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picture_as_pdf - Manuscript.pdf
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subject - Submitted Version
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copyright - Available under Unspecified