Integrating HPWS and Organisational Memory for Enhanced Employee Performance

Gharib, Moaz and Allil, Kamaal (2024) Integrating HPWS and Organisational Memory for Enhanced Employee Performance. Fudan Journal of the Humanities and Social Sciences. ISSN 1674-0750
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This research paper investigates the relationship between high-performance work systems (HPWS), organisational memory, and employee in-role performance, focusing on the direct impact of HPWS on different dimensions of organisational memory and employee in-role performance, as well as the mediating role of organisational memory in this relationship. Utilizing a sample of employees working in the telecommunications industry, the study employed structural equation modelling to analyse the relationships among HPWS, organisational memory, and employee in-role performance. The findings revealed that HPWS positively influence all three dimensions of organisational memory and employee in-role performance, with organisational memory partially mediating the relationship between HPWS and employee in-role performance. However, the study was limited to the telecommunications industry and Dhofar region and did not examine the potential moderating effects of individual-level or contextual factors on the relationships among HPWS, organisational memory, and employee in-role performance. The study offers practical implications for organizations seeking to improve employee performance and overall effectiveness by highlighting the importance of implementing high-performance work systems and managing organisational memory effectively. This study contributes to the literature on the relationships among HPWS, organisational memory, and employee in-role performance, providing valuable insights into the dynamics of organisational effectiveness.


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