Artificial Intelligence Opportunities for Resilient Supply Chains

The need for supply chains to be resilient is increasingly being recognised, following recent disruptions caused by global socioeconomic crises. Supply chain resilience allows for sustainable growth and development through adaptive capabilities, principally including the ability to effectively respond to disruptions to maintain consistent operations. This paper explores the opportunities presented by Artificial Intelligence (AI) in enhancing supply chain resilience. We first conceptualise resilience through a 4-C model: context, capabilities, choices, and contingencies. We then explore a range of AI approaches and develop a research roadmap that attempts to map particular technologies holding potential to the 4-C model.