Mobile Application Usability: Heuristic Evaluation and Evaluation of Heuristics

Joyce, Ger, Lilley, Mariana, Barker, Trevor and Jefferies, Amanda (2016) Mobile Application Usability: Heuristic Evaluation and Evaluation of Heuristics. In: AHFE 2016 International Conference on Human Factors, Software, and Systems Engineering, 2016-07-27 - 2016-07-31, Walt Disney World, Florida.
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Many traditional usability evaluation methods do not consider mobile-specific issues. This can result in mobile applications that abound in usability issues. We empirically evaluate three sets of usability heuristics for use with mobile applications, including a set defined by the authors. While the set of heuristics defined by the authors surface more usability issues in a mobile application than other sets of heuristics, improvements to the set can be made.


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