Case Study - Leading Co-production : The case of Hertfordshire Fire and Rescue Service's Community Volunteer Scheme

Imani, Yassaman and Schlappa, Hans (2018) Case Study - Leading Co-production : The case of Hertfordshire Fire and Rescue Service's Community Volunteer Scheme. In: Co-Production and Co-Creation : Engaging Citizens in Public Services. Routledge Critical Studies in Public Management . Taylor & Francis Group, New York and Abingdon, pp. 109-111. ISBN 9781138700116
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This case study illustrates the shifting leadership and control in co-production of preventative services by a voluntary scheme in HFRS (Hertfordshire Fire and Rescue Services). More specifically, it demonstrates how citizen co-producers can exercise some control and lead initiatives despite HFRS’s rigid structure and its command and control culture.
Item Type Book Section
Identification Number 10.4324/9781315204956
Additional information This is an Accepted Manuscript of a book chapter published by Routledge in Co-Production and Co-Creation: Engaging Citizens in Public Services, on 15 March 2018, available online at: https://www.routledge.com/Co-Production-and-Co-Creation-Engaging-Citizens-in-Public-Services/Brandsen-Verschuere-Steen/p/book/9781138700116. Under embargo until 15 September 2019.
Keywords economics, econometrics and finance(all), general business,management and accounting, general social sciences
Date Deposited 15 May 2025 16:41
Last Modified 08 Jun 2026 00:03

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