Threat Analysis of Software Agents in Online Banking and Payments
Software agents are the delegated subcontractors essential to connect the end-user to the bank and payment providers in a distributed service offering. This paper evaluates the key role that the different software agent types play to facilitate collaboration between clients and banks to perform online transactions. It highlights the threats and imminent risks that these software agents introduce in the chain as well as how these threats affect the trust relationship between principals. The discussed threats and resulting risks suggest vulnerabilities in the current software agent model which are beyond the bank and end user’s control. Both principals, the client and the service provider, are open to potential legal, security, quality of service, confidentiality and privacy compromises which influence the overarching trust relationship. There is resounding literature to illustrate advances that have been made to address the exposed challenges. However, a gap of misfortune remains where the software agent can act on its own accord exposing the contracting principals to internal and externally engineered threats thus tainting the trust relationship between these parties.
Item Type | Book Section |
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Additional information | © 2018, IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works. This is the accepted manuscript version of a conference paper which has been published in final form at https://doi.org/10.1109/DASC/PiCom/DataCom/CyberSciTec.2018.00125 |
Date Deposited | 15 May 2025 16:42 |
Last Modified | 04 Jun 2025 17:06 |
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