Towards a comprehensive taxonomy and model of consumer complaining behaviour

Boote, Jonathan

Towards a comprehensive taxonomy and model of consumer complaining behaviour

Boote, Jonathan (1998) Towards a comprehensive taxonomy and model of consumer complaining behaviour. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior. pp. 140-151.

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Date Deposited	29 May 2025 09:06
Last Modified	29 May 2025 09:06

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Boote, Jonathan

Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior

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