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Browsing by Author "Blair, Helen"
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A Pernicious panacea: a critical evaluation of business re-engineering
Randle, Keith; Grey, Susan; Blair, Helen (1998-09)This article investigates the practicalities of implementing business process re-engineering (BPR) through two case studies, DefCo and ServiCo in the public sector. It demonstrates the destructive and insidious nature of ...