Browsing by Author "Grey, Susan"

Now showing items 1-2 of 2

    • A Pernicious panacea: a critical evaluation of business re-engineering 

      Randle, Keith; Grey, Susan; Blair, Helen (1998-09)
      This article investigates the practicalities of implementing business process re-engineering (BPR) through two case studies, DefCo and ServiCo in the public sector. It demonstrates the destructive and insidious nature of ...

    • Silver Surfers : Social Inclusion or Exclusion in a Digital World 

      Choudrie, Jyoti; Grey, Susan (University of Hertfordshire, 2008-08-31)
      When one considers the population profile of a country, no longer is the emphasis upon mortality rates of younger people. As the years progress, enhancements to the quality of life have led to an increasingly ageing society. ...