- UHRA Home
- Browsing by Author
Browsing by Author "Quek, Mary"
Now showing items 1-9 of 9
-
Co-evolution of firm’s capability and environment : a multinational hotel case study
Quek, Mary (2011)This paper is a preliminary attempt to integrating co-evolutionary and dynamic capabilities concepts to evaluate the historical evolution of a multinational hotel firm. By examining Hilton Hotel International’s initial ... -
The Evolution of the Hospitality Sector's Guest Introduction
Quek, Mary (2012-11) -
Financing international hotel growth in the aftermath of the Second World War
Quek, Mary (2013-08-23) -
Globalising the hotel industry 1946–1968 : a multinational case study of the Intercontinental Hotel Corporation
Quek, Mary (2012)This article employs one case study, of Intercontinental Hotel Corporation, to examine the globalisation of the hotel industry between 1946 and 1968. The results show that the advent of multinational hotel development was ... -
The growth of the multinational hotel industry: 1946 to the 1960s.
Quek, Mary (2011) -
The international hotel development in the 1960s : a cooperation perspective
Quek, Mary (2014)The objectives of multinational firms expanding overseas in search of new markets and new resources, or risks spreading and overcoming competition are widely cited. On the other hand, without the host governments’ incentives ... -
An investigation into hotel group and luxury fashion designer collaborations
Quek, Mary; Sandor, Adrienn (2012-11)This article is a preliminary exploration, aiming to identify the drivers of a plethora of developments led by luxury fashion designers. It was found that both luxury fashion designers and the hotel companies realised a ... -
Re-organisation of Hilton Hotels International, 1958-59 : a reactive crisis approach
Quek, Mary (Kerkyra Publication, 2014)This chapter aims to extend the study of crisis management in the tourism industry by analysing the issues faced by a multinational hotel firm, Hilton Hotels International (HHI), during the foray into the international ... -
Superior customer service to face intensified competition : A case study of a budget hotel in Watford
Sandor, Adrienn; Quek, Mary (2010)Purpose – This study aims to obtain regular guests’ views regarding customer satisfaction in Watford North Premier Inn. Methodology – Self administered questionnaires were distributed over a month’s period in 2009 and 2010 ...