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        Making sense of IS Failures

        Author
        Dalcher, Darren
        Attention
        2299/10195
        Abstract
        Researchers with a keen interest in information systems failures are faced with a double challenge. Not only is it difficult to obtain intimate information about the circumstances surrounding such failures, but there is also a dearth of information about the type of methods and approaches that can be utilized in this context to support such information collection and dissemination. The purpose of this chapter is to highlight some of the available approaches and to clarify and enhance the methodological underpinning that is available to researchers interested in investigating and documenting phenomena in context-rich and dynamic environments. The chapter concludes by introducing a new range of antenarrative approaches that represent future developments in the study of IS failures
        Publication date
        2009
        Published in
        Encyclopedia of Information Science and Technology
        Published version
        https://doi.org/10.4018/978-1-60566-026-4.ch394
        Other links
        http://hdl.handle.net/2299/10195
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