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dc.contributor.authorDalcher, Darren
dc.contributor.editorKhosrow-Pour, Mehdi
dc.identifier.citationDalcher , D 2009 , Making sense of IS Failures . in M Khosrow-Pour (ed.) , Encyclopedia of Information Science and Technology . 2nd edn , vol. 5 , Idea Publishing , pp. 2476-2483 .
dc.identifier.otherPURE: 1273115
dc.identifier.otherPURE UUID: cd6e6e21-8f8c-403b-916d-70bb272b93ae
dc.description.abstractResearchers with a keen interest in information systems failures are faced with a double challenge. Not only is it difficult to obtain intimate information about the circumstances surrounding such failures, but there is also a dearth of information about the type of methods and approaches that can be utilized in this context to support such information collection and dissemination. The purpose of this chapter is to highlight some of the available approaches and to clarify and enhance the methodological underpinning that is available to researchers interested in investigating and documenting phenomena in context-rich and dynamic environments. The chapter concludes by introducing a new range of antenarrative approaches that represent future developments in the study of IS failuresen
dc.publisherIdea Publishing
dc.relation.ispartofEncyclopedia of Information Science and Technology
dc.titleMaking sense of IS Failuresen
dc.contributor.institutionHertfordshire Business School
dc.contributor.institutionSocial Sciences, Arts & Humanities Research Institute
dc.relation.schoolHertfordshire Business School

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