dc.contributor.author | Sandhawalia, Birinder Singh | |
dc.contributor.author | Dalcher, Darren | |
dc.date.accessioned | 2013-04-25T08:50:01Z | |
dc.date.available | 2013-04-25T08:50:01Z | |
dc.date.issued | 2011 | |
dc.identifier.citation | Sandhawalia , B S & Dalcher , D 2011 , ' Developing knowledge management capabilities : a structured approach ' , Journal of Knowledge Management , vol. 15 , no. 2 , pp. 313-328 . https://doi.org/10.1108/13673271111119718 | |
dc.identifier.issn | 1367-3270 | |
dc.identifier.uri | http://hdl.handle.net/2299/10537 | |
dc.description.abstract | Purpose - Knowledge management (KM) needs a systematic approach to develop capabilities which accelerate the evolution of knowledge into a key organizational resource. This paper aims to address this issue. Design/methodology/appraoch - This paper reports the empirical findings of a case study offering insights into the infrastructure and process capabilities required to provide knowledge support for organizational routines and activities. Findings - It also presents a four-stage framework that helps to make sense of the development of capabilities during the implementation of KM initiatives. Practical implications - The research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth. Originality/value - As above, the research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth. | en |
dc.format.extent | 16 | |
dc.format.extent | 156444 | |
dc.language.iso | eng | |
dc.relation.ispartof | Journal of Knowledge Management | |
dc.title | Developing knowledge management capabilities : a structured approach | en |
dc.contributor.institution | Hertfordshire Business School | |
dc.contributor.institution | Department of Management, Leadership and Organisation | |
dc.contributor.institution | Social Sciences, Arts & Humanities Research Institute | |
dc.description.status | Peer reviewed | |
rioxxterms.versionofrecord | 10.1108/13673271111119718 | |
rioxxterms.type | Journal Article/Review | |
herts.preservation.rarelyaccessed | true | |