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dc.contributor.authorDestefanis, Giuseppe
dc.contributor.authorOrtu, Marco
dc.contributor.authorCounsell, Steve
dc.contributor.authorSwift, Stephen
dc.contributor.authorMarchesi, Michele
dc.contributor.authorTonelli, Roberto
dc.date.accessioned2018-03-29T15:59:48Z
dc.date.available2018-03-29T15:59:48Z
dc.date.issued2016-07-18
dc.identifier.citationDestefanis , G , Ortu , M , Counsell , S , Swift , S , Marchesi , M & Tonelli , R 2016 , ' Software development: Do good manners matter? ' , PeerJ Computer Science , vol. 2016 , no. 7 , e73 . https://doi.org/10.7717/peerj-cs.73
dc.identifier.issn2376-5992
dc.identifier.otherPURE: 13218211
dc.identifier.otherPURE UUID: cf241802-5730-430c-be01-5337aa086473
dc.identifier.otherScopus: 85030094455
dc.identifier.urihttp://hdl.handle.net/2299/19949
dc.descriptionThis is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, reproduction and adaptation in any medium and for any purpose provided that it is properly attributed. For attribution, the original author(s), title, publication source (PeerJ Computer Science) and either DOI or URL of the article must be cited.
dc.description.abstractA successful software project is the result of a complex process involving, above all, people. Developers are the key factors for the success of a software development process, not merely as executors of tasks, but as protagonists and core of the whole development process. This paper investigates social aspects among developers working on software projects developed with the support of Agile tools. We studied 22 opensource software projects developed using the Agile board of the JIRA repository. All comments committed by developers involved in the projects were analyzed and we explored whether the politeness of comments affected the number of developers involved and the time required to fix any given issue. Our results showed that the level of politeness in the communication process among developers does have an effect on the time required to fix issues and, in the majority of the analysed projects, it had a positive correlation with attractiveness of the project to both active and potential developers. The more polite developers were, the less time it took to fix an issue.en
dc.language.isoeng
dc.relation.ispartofPeerJ Computer Science
dc.rightsOpen
dc.subjectIssue fixing time
dc.subjectMining software repositories
dc.subjectPoliteness
dc.subjectSocial and human aspects
dc.subjectSoftware development
dc.subjectComputer Science(all)
dc.titleSoftware development: Do good manners matter?en
dc.contributor.institutionSchool of Computer Science
dc.description.statusPeer reviewed
dc.identifier.urlhttp://www.scopus.com/inward/record.url?scp=85030094455&partnerID=8YFLogxK
dc.relation.schoolSchool of Computer Science
dc.description.versiontypeFinal Published version
dcterms.dateAccepted2016-07-18
rioxxterms.versionVoR
rioxxterms.versionofrecordhttps://doi.org/10.7717/peerj-cs.73
rioxxterms.typeJournal Article/Review
herts.preservation.rarelyaccessedtrue
herts.rights.accesstypeOpen


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