Browsing Research publications by Author "Grey, Susan"
Now showing items 1-2 of 2
-
A Pernicious panacea: a critical evaluation of business re-engineering
Randle, Keith; Grey, Susan; Blair, Helen (1998-09)This article investigates the practicalities of implementing business process re-engineering (BPR) through two case studies, DefCo and ServiCo in the public sector. It demonstrates the destructive and insidious nature of ... -
Silver Surfers : Social Inclusion or Exclusion in a Digital World
Choudrie, Jyoti; Grey, Susan (University of Hertfordshire, 2008-08-31)When one considers the population profile of a country, no longer is the emphasis upon mortality rates of younger people. As the years progress, enhancements to the quality of life have led to an increasingly ageing society. ...